mogged Platform Privacy Notice

This page describes what we collect when you use mogged and how we keep that data protected. We at mogged collect personal information to verify your identity, process deposits and withdrawals, and comply with applicable regulations. Our privacy practices apply to all users accessing mogged via Android app, iOS browser, or desktop.

We do not sell your data to third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), compliance partners, and where required by law. Our servers may sit outside your jurisdiction; data transfers follow standard encryption protocols.

Read this notice to understand what mogged collects, how we use it, and your rights regarding your information.

What We Collect on mogged

Account Registration Data

When you register on mogged, we collect your full name, email address, phone number, and date of birth. We use this information to create your account, verify your identity, and contact you about account activity. We also collect your IP address and device information (Android version, browser type, device model) to detect fraud and ensure account security.

Identity Verification Documents

Before your first withdrawal from mogged, we require identity verification. You upload a clear photo of your ID card (KTP, passport, or driver's license) and a selfie holding your ID. We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations. We do not share these documents with third parties except where required by law.

Payment and Transaction Data

We collect information about every deposit and withdrawal on mogged. This includes the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and the transaction status. We share this data with payment processors to complete transactions and with compliance partners to detect suspicious activity. We retain transaction records for a standard retention period to comply with regulations.

Gaming Activity

We track your gaming activity on mogged — which games you play, your stakes, your wins and losses, and your account balance. This data helps us detect fraud, resolve disputes, and understand user behaviour. We do not use this data for marketing purposes without your consent. Your gaming history is visible only to you and our compliance team.

Communication Data

If you contact mogged support, we collect your messages, support tickets, and any attachments. We use this data to resolve your issue and improve our support process. We retain support communications for a standard period to handle follow-up questions.

We at mogged collect only the data necessary to operate our platform, verify your identity, and comply with law — we do not sell or share your information for marketing.

Our mogged Data Protection and User Rights

How We Protect Your Data

We at mogged use encryption (HTTPS/TLS) to protect data in transit. Our servers use firewalls and access controls to prevent unauthorized access. We limit employee access to personal data to those who need it for their role. We conduct regular security reviews and update our systems to address emerging threats. However, no security system is perfect; we cannot guarantee absolute protection against all attacks.

Third-Party Processors

We share your data with payment processors to complete deposits and withdrawals. These processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) have their own privacy policies. We also work with compliance partners to detect fraud and money laundering. These partners may be located in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or outside Indonesia. We require all processors to maintain confidentiality and use data only for the purposes we specify.

Data Retention on mogged

We retain your account data for as long as your mogged account is active. After you close your account, we retain data for a standard period to comply with regulations and resolve disputes. We delete or anonymize data after this retention period unless we are required by law to keep it longer. Transaction records are retained for a standard period for audit and compliance purposes.

Cookies and Tracking

We use cookies on mogged to remember your login session, store your preferences, and track site usage. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect mogged functionality. We do not use cookies for marketing or third-party tracking. Our cookies expire after a standard period or when you log out.

Children and mogged

We do not knowingly collect data from children under the legal age of majority in your jurisdiction. If we discover that a child has registered on mogged, we will delete their account and data. Parents or guardians who believe a child has registered should contact our support team immediately.

Changes to Our Privacy Policy

We may update this privacy notice from time to time. We will notify you of material changes by email or by posting a notice on mogged. Your continued use of mogged after changes means you accept the updated policy. We encourage you to review this notice regularly.

Contact Us About Privacy

If you have questions about our privacy practices on mogged, want to exercise your rights, or believe we have misused your data, contact our support team through your account dashboard. We aim to respond to all privacy requests within a standard timeframe. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Our mogged platform operates in compliance with applicable data protection laws. We take your privacy seriously and are committed to transparent, fair data practices.